Shipping Policy
Shipping Update: Temporary Changes Due to Canada Post Strike
Attention valued customers,
Due to the ongoing Canada Post strike, we are unable to ship to PO Box addresses at this time. All shipments will be sent via UPS, Purolator, or Canpar to ensure timely delivery.
If you have any questions or concerns regarding shipping or delivery times, please don’t hesitate to contact us at Kaleen@sheepskinloft.com. We appreciate your understanding and continued support as we navigate these changes together.
Thank you,
The Sheepskin Loft Team
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Thank you for visiting and shopping at Sheepskin Loft. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy Shipment processing time all orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If your order will be delayed more than our standard 1-2 business days we will contact you via email or telephone.
All orders are shipped from Lloydminster, Alberta, Canada 🍁
Shipping rates & delivery estimates
Enjoy FREE shipping on all orders over $150 to select provinces within Canada.* For orders under $150, a flat shipping rate of $15.00–$20.00 applies, depending on the destination. We also offer FREE in-store pickup for your convenience.
Shipping rates:
- United States: $35.00
- International: $65.00
*Excludes Northwest Territories, Yukon, Nunavut, Manitoba, and Quebec.
Tracking information will be send to you by email once the order has been fulfilled. (if you didn't receive your email with tracking information please check your "junk" mail folder.)
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, Duty etc.).
Damages
Sheepskin Loft is not liable for any product damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.